FAQ

Please read before purchasing!!

What sort of payments do you take?

All prices are in USD. I accept payment using Credit Cards on Shopify, which protects your privacy. If you need to pay using Paypal, please reach out to me and I can send you a Paypal invoice. 

Will you place items on hold?

Vintage TFs can be expensive. On a case by case basis, I will consider placing an item on hold. Items placed on hold are subject to a deposit, and payment timeline must be agreed upon. I am more likely to accept holds if you have purchased from me in the past. Please send me an email at artfire2000@gmail.com if you have a request.

How much does shipping and insurance cost?

Shipping prices are listed during the checkout process.

Do you ship internationally?

Yes! International shipping costs will be added to the total.

How will you ship my items? When will my items arrive?

I ship within 3 days of receiving the payment. Shipping within the U.S. will be through USPS or UPS. International shipping will be via EMS. Arrival times depend on the carrier's speed. All items will have tracking, so you can follow the progress!

Do you insure items?

Yes! I insure items unless you explicitly tell me not to.

Will you pack my items securely?

Definitely. As a collector, I know the dangers of mailing an expensive item through the mail. I take pride in my packaging and will make every effort to ensure your item arrives safely.

Do you combine shipping?

Yes, shipping will automatically be combined if they are in one order.

Do you accept returns?

These are vintage rare items and often very pricey. No returns are accepted unless it was an error on my part. Please inspect the detailed photos carefully.

Do you buy items or collections?

Yes! If you have items to sell, please send detailed photos and descriptions to artfire2000@gmail.com. Trades are also considered case by case.

Do you sell at toy shows and conventions?

Yes! I’m a regular at TFcon and Botcon, and will sometimes visit smaller regional shows like Dairycon. Come by and say hi!

I’m looking for a rare item. Can you find it for me?

I’ve helped many collectors find rare items and have a process in place. Email your request to artfire2000@gmail.com and I’ll keep it on file.